As the new school year is here and everyone is starting to get comfortable in their rooms and offices, we would just like to give everyone a reminder to please submit Support requests for any technical problems or needs you may have. We strive to respond as quickly as we possibly can to each ticket request, but at the beginning of the year we are overwhelmed with requests, so an immediate response is not always possible. We do receive each request, so there is no need to send a follow up email, call, or have another staff member follow up with one of us on the same issue or to see if we received the ticket request - that is why we love our ticket system! By simply completing the Support ticket, it gets sent to the appropriate tech team member without you having to worry about which Tech Team member to contact with your issue. We appreciate your patience, support, and cooperation as we work to address each of your instructional and student learning needs. We hope everyone has had a great start to their year!
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